Refund Policy

Need a refund? No problem. Here's everything you need to know.

TL;DR

Open a Discord Ticket

Message us on Discord to request your refund. That's it.

24-72 Hours

We process refunds fast. Usually within 24-72 hours.

Any Reason Works

"I didn't like it" is totally valid. No questions asked.

How to Request a Refund

Video tutorial coming soon

Don't File a Dispute

Seriously, please don't dispute the charge with your bank.

If You Dispute
  • • Takes 2+ months to resolve
  • • Your money is frozen the entire time
  • • Hurts our business significantly
  • • We will contest it (and likely win)
If You Ask Us
  • • Refund processed in 24-72 hours
  • • No questions asked
  • • We stay friends
  • • Money back in your account fast

Just message us on Discord. Say "I want a refund" and we'll process it. That's literally all you have to do.

More Details

Subscription Plans

Basic — Free tier with lifetime limits. No payment, no refund needed.

Premium — $4.50/week. Refundable via Discord request.

Premium+ — $9.95/week. Refundable via Discord request.

Cancellation

Cancel anytime from your account settings or by messaging us.

You'll keep access until the end of your current billing period.

Cancelling prevents future charges — you won't be billed again.

Contact Us

Discord (Preferred) — Open a ticket at discord.gg/studysolutions

Email (Backup) — support@studysolutions.ai

Last updated: December 23, 2024